How do I cancel a subscription?
Short answer
From your account, at any time, without contacting anyone. Future billing stops and everything already generated stays in your dashboard. A subscription also ends by itself when its plan is completed.
Key points
- Cancel anytime; no reason needed.
- Your generated plan stays readable and exportable.
- A Full Plan has nothing to cancel.
What cancelling does
Cancelling stops future billing. The plan stops being generated and delivered, and what you already have stays in your dashboard to read and export.
Automatic cancellation
When a plan is completed, because you mark it complete or its target date passes, the subscription paying for it is cancelled automatically, and you get an email saying so.
Billing periods
A billing period that has already started is not refunded, and access continues until it ends.
Related questions
Can I get a refund?
The free trial exists so you can judge a plan before paying. A Full Plan is not refundable once generation has begun, and a started month is not refunded. If something went wrong on our side, we will put it right.
Read the full answerHow does the Adaptive Plan work?
It is a subscription at $9 a month. Your plan is built a day or a week at a time, and each part reads the notes you left on the last, so the plan adjusts as you go.
Read the full answerHow do I delete my account?
In your account settings, under Delete Account. Active subscriptions are cancelled first, then your plans and account are erased and you get a confirmation email. It cannot be undone, so export anything you want to keep.
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