How do I delete my account?
Short answer
In your account settings, under Delete Account. Active subscriptions are cancelled first, then your plans and account are erased and you get a confirmation email. It cannot be undone, so export anything you want to keep.
Key points
- Subscriptions are cancelled before anything is deleted.
- There is no recovery, grace period or archive.
- You can also delete a single plan and keep your account.
What happens, in order
- Every active subscription on your account is cancelled with the payment provider.
- Your plans are erased: your answers, schedules, analyses, notes and history.
- Your account is erased, and you are signed out.
- You get an email confirming it is done.
Before you delete
Export any plan you want to keep. Deleting your account does not refund anything already paid.
Related questions
What happens to my information?
It is used to build and deliver your plan and nothing else. Your answers go to specialist providers to generate the plan, without your name or email. Nothing is sold, and you can delete everything yourself.
Read the full answerHow do I cancel a subscription?
From your account, at any time, without contacting anyone. Future billing stops and everything already generated stays in your dashboard. A subscription also ends by itself when its plan is completed.
Read the full answerWhere does my plan live, and can I take it with me?
In your dashboard, where you can read it day by day, leave notes and edit it. It is also emailed to you on your schedule, and you can export it to PDF, Excel, CSV or a calendar file.
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